How will you protect our money?

Why else should we trust your company to arrange our holiday?

What is the best way to make contact about my holiday?

How should I prepare before I contact you?

Is the information that I provide to you safe?

Anti-Fraud Policy:

Do you have a brochure?

I’m looking for a low-season holiday to obtain the best prices. At what time of year can I find the best deals?

I don’t want a full tailor-made holiday. Are you flexible enough to help?

I am interested in one of your specialist tours, but I want to make changes. Is this possible?

When is my holiday actually confirmed?

How can I pay for my holiday?

Can I drive my own car in Sri Lanka?

If I book a car and driver, will I be hassled to make excursions or shopping trips?

How safe is Sri Lanka?

Does Sri Lanka have accommodation with open-air bathrooms?

What do you advise about money?

Do I need a visa in Sri Lanka?

What protection do I have if I have to cancel my holiday?

Why have we not received any hotel vouchers? Is our booking confirmed?

What if people need to contact me in an emergency when I’m in Sri Lanka?

I have a medical condition that may need special assistance on the flight or during my stay. What should I do?

When will my flight tickets arrive?

I have heard that return flights have to be reconfirmed when we are in Sri Lanka? Is this true?

Will we be met at the airport?

Can I change my itinerary when I am in Sri Lanka?

Can you recommend any shopping outlets?

What are the meal arrangements at villas?

Do all hotels have a liquor license?